Accessibility Statement

Vectis Home Guardians is committed to making our website accessible to everyone, including people with disabilities, older users, and those using assistive technologies. We aim to meet the WCAG 2.1 AA accessibility standards and continually improve the user experience for all visitors.

To support accessibility, we have implemented the following:

• Clear, simple language throughout the site
• High‑contrast text and backgrounds
• Responsive design for mobile, tablet, and desktop
• Keyboard‑friendly navigation
• Alt‑text on images
• Logical heading structure
• Accessible forms with clear labels
• Avoidance of flashing or harmful content

We regularly review our website to identify and fix accessibility issues. 

While we strive for full accessibility, some areas may still need improvement:

• Third‑party content (e.g., maps, embedded videos) may not fully meet accessibility standards
• Older PDF documents may not be fully screen‑reader compatible
• Some images uploaded by clients (e.g., pest photos) may not have perfect alt‑text

If you encounter any issues, please let us know so we can address them quickly. 

We welcome feedback on the accessibility of our website. If you experience any difficulty using the site, please contact us:

Email: helo@vectishomeguardians.co.uk 

Phone: 07728 781164 | 07356 278857

We aim to respond within 2 working days.

If you need information in a different format, such as:

• Large print
• Easy‑read
• Printed copies
• Verbal explanation over the phone

We are happy to provide this. Just let us know your preferred format. 

We are committed to continuous accessibility improvements. This statement will be reviewed and updated at least once per year, or whenever significant changes are made to the website.